{"id":14602,"date":"2021-02-22T17:00:00","date_gmt":"2021-02-22T16:00:00","guid":{"rendered":"https:\/\/device-insight.com\/2021\/02\/22\/coffee-goes-smart-with-device-insight\/"},"modified":"2025-04-29T17:41:31","modified_gmt":"2025-04-29T15:41:31","slug":"coffee-goes-smart-with-device-insight","status":"publish","type":"post","link":"https:\/\/device-insight.com\/en\/coffee-goes-smart-with-device-insight\/","title":{"rendered":"Coffee goes smart with Device Insight"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14602\" class=\"elementor elementor-14602 elementor-12770\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d0d092a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d0d092a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c46e876 blog_col\" data-id=\"c46e876\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-783644d elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"783644d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Coffee goes smart with Device Insight<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d38aa9 elementor-widget elementor-widget-post-info\" data-id=\"4d38aa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-b86a0c7 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>2021\/02\/22<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-808e92e elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/device-insight.com\/en\/category\/case-studies-en\/\" class=\"elementor-post-info__terms-list-item\">Case Studies<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34dbdea elementor-widget elementor-widget-text-editor\" data-id=\"34dbdea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At first glance, coffee has little to do with the Internet of Things. In fact, IoT technologies are opening up entirely new possibilities in this area as well, as the example of <a href=\"https:\/\/www.costa.co.uk\/business\/costa-express\" target=\"_blank\" rel=\"noopener noreferrer\">Costa Express<\/a> shows. The international supplier of smart self-serve coffee machines has succeeded in taking coffee to go to a new level: Smart Coffee \u2013 thanks to a unique combination of premium coffee, individual customer experience and the latest IoT technology powered by Device Insight. In our <a href=\"https:\/\/device-insight.com\/en\/landing-page\/costa-express-smart-coffee-thanks-to-iot\/\" rel=\"noopener\">new case study<\/a>, we show how the Costa Express IoT solution not only enables an innovative business model, but also provides the basis for smart vending features, transparent condition monitoring and alarming.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31accd0 open_modal_btn elementor-widget elementor-widget-ha-modal-popup happy-addon ha-modal-popup happy-addon-pro\" data-id=\"31accd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-modal-popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ha-modal-popup-box-wrapper\" data-trigger-type=\"button\">\n\t\t\t\t\t\t\t<div class=\"ha-modal-button-wrapper\">\n\t\t\t\t\t\t\t\t<a class=\"ha-modal-popup-trigger ha-modal-popup-btn\" data-id=\"31accd0\" href=\"#\">\n\t\t\tDownload Case Study Now\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"ha-modal-popup-content-wrapper ha-modal-box ha-modal-position-top-left\" data-id=\"31accd0\" data-animation=\"animate__fadeIn\">\n\n\t\t\t\t\t\t\t<div class=\"ha-modal-popup-content-close ha-modal-close-top-right\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-cross\"><\/i>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"ha-modal-animation animate__animated\">\n\t\t\t\t<div class=\"ha-modal-inner\">\n\t\t\t\t\t<div class=\"ha-modal-inner-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ha-modal-content__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/device-insight.com\/wp-content\/uploads\/elementor\/thumbs\/C_Mockup_Costa_EN_800x400-pm72ewepk78o8s3drtd53tlj9x3xfffc4cenb82bio.png\" title=\"C_Mockup_Costa_EN_800x400\" alt=\"Mockup Costa EN 800x400\" loading=\"lazy\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ha-modal-content__title\">\n\t\t\t\t\t\t\t\tCase Study Costa Express: \"Coffee goes smart with Device Insight\"\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ha-modal-content__description\">\n\t\t\t\t\t\t\t\tRead now!\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ha-modal-content__shortcode\">\n\t\t\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><script>hbspt.forms.create({region: \"na1\",portalId: \"6621808\",formId: \"1824adc7-12e8-4d49-8541-bd4993359b6b\"});<\/script>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42f5a50 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"42f5a50\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b46edb\" data-id=\"4b46edb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a76b68 elementor-widget elementor-widget-image\" data-id=\"4a76b68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/device-insight.com\/wp-content\/uploads\/2021\/02\/Costa-Express_Smart-Coffee.jpg\" title=\"Costa Smart Coffee Cup\" alt=\"Smart Coffee Cup\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65980bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65980bf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce6d9cb blog_col\" data-id=\"ce6d9cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d8beb8 elementor-widget elementor-widget-heading\" data-id=\"2d8beb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Smart Coffee: Premium coffee from the intelligent self-serve coffee machine<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c17b5bf elementor-widget elementor-widget-text-editor\" data-id=\"c17b5bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Costa Express has set itself the goal of offering premium barista coffee \u2013 for which Costa Coffee and its approximately 3,400 coffee stores worldwide are known \u2013 in the same first-class quality also via high-end coffee machines, in locations including petrol stations, shopping centers or airports. This vending concept is able to provide customers with a variety of 250 coffee-to-go combinations of freshly ground Italian coffee beans, selectable via touch screen or app.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-primary-font-family ); font-size: var( --e-global-typography-primary-font-size ); font-style: var( --e-global-typography-primary-font-style ); font-weight: var( --e-global-typography-primary-font-weight ); letter-spacing: var( --e-global-typography-primary-letter-spacing ); text-transform: var( --e-global-typography-primary-text-transform );\">The technological prerequisite for this was the integration of a flexible and scalable IoT solution provided by Device Insight. Thanks to this, not only can all 11,000 coffee machines be networked worldwide, but machine and sales data can also be made transparently accessible, enabling intelligent condition monitoring and alarming. At the same time, the networking of its premium coffee machines based on the Internet of Things offers Costa Express a wide range of additional business potential, such as the possibility of integrated marketing campaigns via machine display and new digital services.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a56c3 elementor-widget elementor-widget-heading\" data-id=\"f5a56c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">One IoT solution \u2013 many opportunities<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cc49b5 elementor-widget elementor-widget-text-editor\" data-id=\"8cc49b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Costa Express IoT solution provides the basis for the smart vending business model and acts as a central control element and link. The platform enables an exchange with third-party systems, above all the recording and forwarding of machine sales data. How many drinks of what kind, in what size were sold per day or hour is recorded in conclusive reports.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-primary-font-family ); font-size: var( --e-global-typography-primary-font-size ); font-style: var( --e-global-typography-primary-font-style ); font-weight: var( --e-global-typography-primary-font-weight ); letter-spacing: var( --e-global-typography-primary-letter-spacing ); text-transform: var( --e-global-typography-primary-text-transform );\">An essential prerequisite for the success of Costa Express\u2018 business model is intelligent condition monitoring and alarming via the IoT solution. Using the IoT platform developed by Device Insight, the status and use of all coffee machines can be viewed and managed centrally. Based on an elaborate alarm system the mobile coffee bars report problems directly within the platform, making diagnosis and problem solving quick and easy.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-460728a elementor-widget elementor-widget-image\" data-id=\"460728a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"969\" height=\"1361\" src=\"https:\/\/device-insight.com\/wp-content\/uploads\/2021\/02\/Grafik-Costa-Solution.png\" class=\"attachment-full size-full wp-image-24425\" alt=\"Smart Coffee Costa\" srcset=\"https:\/\/device-insight.com\/wp-content\/uploads\/2021\/02\/Grafik-Costa-Solution.png 969w, https:\/\/device-insight.com\/wp-content\/uploads\/2021\/02\/Grafik-Costa-Solution-214x300.png 214w, https:\/\/device-insight.com\/wp-content\/uploads\/2021\/02\/Grafik-Costa-Solution-729x1024.png 729w, https:\/\/device-insight.com\/wp-content\/uploads\/2021\/02\/Grafik-Costa-Solution-768x1079.png 768w\" sizes=\"(max-width: 969px) 100vw, 969px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac478f elementor-widget elementor-widget-text-editor\" data-id=\"4ac478f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The central IoT solution also makes the commissioning of new coffee machines much more efficient. Depending on the installation location, Costa Express determines the appropriate machine parameters in adavance, such as the available languages and desired price configurations. An installation partner only has to connect the Costa Express coffee bars on site, guided by a step-by-step setup process.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-primary-font-family ); font-size: var( --e-global-typography-primary-font-size ); font-style: var( --e-global-typography-primary-font-style ); font-weight: var( --e-global-typography-primary-font-weight ); letter-spacing: var( --e-global-typography-primary-letter-spacing ); text-transform: var( --e-global-typography-primary-text-transform );\">Moreover, the IoT solution provides the basis for numerous marketing opportunities and digital customer services. For example, customer and discount promotions as well as new coffee creations can be communicated and marketed in an integrated manner via the displays of the coffee machines. In addition, customers can also collect loyalty points based on the IoT solution when making a purchase at the coffee vending machine or via app. In this way, Costa Express is also building up a regular customer base via smart vending and securing long-term market share.<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-primary-font-family ); font-size: var( --e-global-typography-primary-font-size ); font-style: var( --e-global-typography-primary-font-style ); font-weight: var( --e-global-typography-primary-font-weight ); letter-spacing: var( --e-global-typography-primary-letter-spacing ); text-transform: var( --e-global-typography-primary-text-transform );\">The latest feature integrated into the solution is the possibility of contactless ordering. Customers can enter their orders via the app instead of via the display of the coffee machine. Touching the display itself is no longer necessary. This function aims to prevent transmission of the virus via the touchscreen in times of the Covid-19 pandemic.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a9bb3d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a9bb3d6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-431a0f45 quotebox\" data-id=\"431a0f45\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-634bae3f elementor-widget elementor-widget-testimonial\" data-id=\"634bae3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">The IoT solution developed by Device Insight is a significant pillar of our growth in recent years and has quickly become the basic tool for our daily work. Thanks to the solution, we were able to increase the availability of the Costa Express coffee bars and significantly reduce service and maintenance costs. The transparency of machine and sales data around the world provided by the IoT platform enables us to perform targeted analyses and obtain valuable knowledge about the success of our products.<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Paul Borrett<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">Systems and Data Director, Costa Express<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-196b39f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"196b39f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4058497 blog_col\" data-id=\"4058497\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-280cb4e elementor-widget elementor-widget-heading\" data-id=\"280cb4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lower costs, new sales potential and greater proximity to the customer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac75eb8 elementor-widget elementor-widget-text-editor\" data-id=\"ac75eb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Costa Express solution impressively demonstrates how an IoT solution can create multiple benefits for a company and its customers. Thanks to the IoT solution, Costa Express was able to reduce the costs for service and maintenance as well as the downtime of the coffee machines to a minimum. At the same time, the company has full transparency over the condition and operation of its mobile coffee bars worldwide and can thus ensure consistently high coffee quality.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-primary-font-family ); font-size: var( --e-global-typography-primary-font-size ); font-style: var( --e-global-typography-primary-font-style ); font-weight: var( --e-global-typography-primary-font-weight ); letter-spacing: var( --e-global-typography-primary-letter-spacing ); text-transform: var( --e-global-typography-primary-text-transform );\">In addition, the IoT solution enables rapid scaling of the Costa Express business model while offering many marketing opportunities and digital customer services that can generate new revenues and secure long-term market share. Finally, with the help of the solution, Costa Express creates proximity to the customer and opportunities for interaction \u2013 despite selling via vending machines. The knowledge that Costa Express gains about customers\u2019 buying behavior and preferences can thus flow directly into product development and marketing.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-72fa5d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72fa5d8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-77634c1\" data-id=\"77634c1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e04361c elementor-widget elementor-widget-image\" data-id=\"e04361c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"580\" height=\"435\" src=\"https:\/\/device-insight.com\/wp-content\/uploads\/2022\/02\/C_Mockup_Costa_EN_1280x960-1024x768.png\" class=\"attachment-large size-large wp-image-14265\" alt=\"Smart Coffee Mockup\" srcset=\"https:\/\/device-insight.com\/wp-content\/uploads\/2022\/02\/C_Mockup_Costa_EN_1280x960-1024x768.png 1024w, https:\/\/device-insight.com\/wp-content\/uploads\/2022\/02\/C_Mockup_Costa_EN_1280x960-300x225.png 300w, https:\/\/device-insight.com\/wp-content\/uploads\/2022\/02\/C_Mockup_Costa_EN_1280x960-768x576.png 768w, https:\/\/device-insight.com\/wp-content\/uploads\/2022\/02\/C_Mockup_Costa_EN_1280x960-1200x900.png 1200w, https:\/\/device-insight.com\/wp-content\/uploads\/2022\/02\/C_Mockup_Costa_EN_1280x960.png 1280w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0a9d193\" data-id=\"0a9d193\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa59042 elementor-widget elementor-widget-heading\" data-id=\"fa59042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Curious now?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b625628 elementor-widget elementor-widget-text-editor\" data-id=\"b625628\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the free case study, you will gain concrete insights into the technological implementation and key components of the Costa Express Smart Coffee solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec084d4 open_modal_btn elementor-widget elementor-widget-ha-modal-popup happy-addon ha-modal-popup happy-addon-pro\" data-id=\"ec084d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ha-modal-popup.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ha-modal-popup-box-wrapper\" data-trigger-type=\"button\">\n\t\t\t\t\t\t\t<div class=\"ha-modal-button-wrapper\">\n\t\t\t\t\t\t\t\t<a class=\"ha-modal-popup-trigger ha-modal-popup-btn\" data-id=\"ec084d4\" href=\"#\">\n\t\t\tDownload Now\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t<div class=\"ha-modal-popup-content-wrapper ha-modal-box ha-modal-position-top-left\" data-id=\"ec084d4\" data-animation=\"animate__fadeIn\">\n\n\t\t\t\t\t\t\t<div class=\"ha-modal-popup-content-close ha-modal-close-top-right\">\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"hm hm-cross\"><\/i>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"ha-modal-animation animate__animated\">\n\t\t\t\t<div class=\"ha-modal-inner\">\n\t\t\t\t\t<div class=\"ha-modal-inner-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ha-modal-content__image\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/device-insight.com\/wp-content\/uploads\/elementor\/thumbs\/C_Mockup_Costa_EN_800x400-pm72ewepk78o8s3drtd53tlj9x3xfffc4cenb82bio.png\" title=\"C_Mockup_Costa_EN_800x400\" alt=\"Mockup Costa EN 800x400\" loading=\"lazy\" \/>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ha-modal-content__title\">\n\t\t\t\t\t\t\t\tDownload now free of charge\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ha-modal-content__shortcode\">\n\t\t\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><script>hbspt.forms.create({region: \"na1\",portalId: \"6621808\",formId: \"1824adc7-12e8-4d49-8541-bd4993359b6b\"});<\/script>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-67b08f19 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67b08f19\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76edd520\" data-id=\"76edd520\" data-element_type=\"column\" 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href=\"https:\/\/device-insight.com\/en\/device-insight-partnership-with-eseye-speeds-up-time-to-market-for-connected-retail-vending-providers\/\"><img decoding=\"async\" src=\"https:\/\/device-insight.com\/wp-content\/uploads\/2021\/03\/Smart-Vending_featured.jpg\" alt=\"Image\"><\/a><div class=\"teasers__content\"><div class=\"date__box\"><div class=\"date__box-date\">2021\/03\/30<\/div><a href=\"https:\/\/device-insight.com\/category\/pressemitteilungen\/\" class=\"date__box-button\">Pressemitteilungen<\/a><\/div><h2 class=\"headline\"><a href=\"https:\/\/device-insight.com\/en\/device-insight-partnership-with-eseye-speeds-up-time-to-market-for-connected-retail-vending-providers\/\">Device Insight partnership with Eseye speeds-up time-to-market for connected retail vending providers<\/a><\/h2><div class=\"description\">Device Insight and Eseye launch a technology partnership for smart vending.<\/div><\/div><\/div><\/div><\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Device Insight uses the example of Costa Express to show how IoT-based smart vending can succeed.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[62],"tags":[61],"class_list":["post-14602","post","type-post","status-publish","format-standard","hentry","category-case-studies-en","tag-smart-vending-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/posts\/14602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/comments?post=14602"}],"version-history":[{"count":28,"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/posts\/14602\/revisions"}],"predecessor-version":[{"id":32717,"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/posts\/14602\/revisions\/32717"}],"wp:attachment":[{"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/media?parent=14602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/categories?post=14602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/device-insight.com\/en\/wp-json\/wp\/v2\/tags?post=14602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}