Magirus: Intelligent firefighting vehicles

In an emergency, firefighters must be able to fully rely on their equipment. Digital solutions help fulfill this performance promise more quickly and efficiently. For Magirus, the step toward digital
fleet management was a logical one. Our case study reveals the challenges the new FleetConnect tool overcomes thanks to an IoT & Analytics solution from Device Insight, and the benefits it brings to Magirus customers.

In our case study:

"The speed and maturity of the IoT solution developed by Device Insight, on which we built FleetConnect, are truly impressive. While similar projects take years,
we went live with our fleet management tool after just 12 months. Our focus was on providing more transparency, efficiency, and remote assistance for our customers – and we achieved that."

Marcel Kessler

Product Manager Connectivity, Magirus

Benefits

How Magirus benefits from Digital Fleet Management

Enhanced
availability

With remote assist services and precise maintenance.

Transparent vehicle status allows for quicker and more accurate fault detection and resolution. Access to error history eliminates guesswork in repairs, enhancing the efficiency significantly.

Maximum
transparency

Serving as the foundation for highly efficient vehicle management.

FleetConnect dashboard delivers real-time insights into the status of fire trucks. This enables fleet operators and service managers to maintain a comprehensive overview, identifying which vehicles are ready for deployment and where maintenance is required.

Reduced
costs

Customer service and workshop visits only when needed.

By capturing vehicle data throughout the entire product lifecycle, issues can be resolved through remote diagnostics. This reduces the reliance on "Flying Doctors" and minimizes unnecessary workshop visits, resulting in cost savings for both Magirus and its customers.

Top-tier
data security

Thanks to PKI and a smart role and rights model.

FleetConnect ensures secure data storage at all times, supported by Device Insight's role and rights framework. A Public Key Infrastructure (PKI) service guarantees the secure storage and processing of vehicle data.

Technology

The key data-driven applications

Features for smart firefighting

A key aspect of digital fleet management is condition monitoring, which enables the evaluation of predefined data points and the tracking of error messages. At Magirus, maintenance cycles are no longer predetermined but are dynamically planned based on operating hours. A standout feature in FleetConnect is the alarm system. Vehicle-internal error messages are transmitted via the cloud to an alerting engine, which triggers an alarm when necessary. This alarm is displayed on the dashboard and automatically sends a notification. Another advantage: Service and maintenance appointments for fire trucks can now be scheduled directly via the online portal. Additionally, reports can be generated with a simple click on the IoT-based platform.