Service and maintenance effort is reduced to a minimum. Coffee machine downtimes are kept low.
Thanks to the IoT solution, Costa Express enjoys numerous IoT-based marketing opportunities and digital customer services, helping to generate new revenues and secure long-term market share.
The IoT solution enables direct feedback on customers' buying behavior and preferences – providing valuable knowledge for marketing, sales, and product development.
The IoT solution developed by Device Insight is the foundation of Costa Express’ business model. Helping the company succeed in recording significant growth in recent years despite the pandemic. Thanks to the IoT solution, Costa Express can remotely operate its mobile coffee bars internationally and still have full transparency regarding the status and operation of its vending machines. All newly acquired knowledge regarding customer preferences flows directly into marketing and sales campaigns, as well as into product development, all enabling Costa Express to position itself as a leading coffee specialist and innovation pioneer vis-à-vis its competition in the long term.
Learn from Costa Express’ example how you too can take your business model to the next level.
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